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Available Positions

Friday, October 24, 2014

Senior Implementation Mgr, Artstor (NH)

Artstor provides premier resources in digital technology to enhance scholarship, teaching, and learning in the arts and sciences.  Our peerless educational tools include Artstor Digital Library, a database of over 1.8 million high quality images, and Shared Shelf, a media management software that allows for cataloging, managing, and distributing digital media.  Our community-built collections comprise contributions from outstanding international museums, photographers, libraries, scholars, photo archives, and artists, and we strive towards innovation, partnering with the best in the academic, museum, art, and science worlds.
 
Artstor is a nonprofit organization, based in New York City, committed to cultivating an idea rich environment.  Our culture is one of collaboration, strong interdepartmental relationships, independence, and quinoa salad and cupcake parties.  We are looking for new smart and engaged employees, who are equally excited about our mission.
 
In a front-facing role, the Senior Implementation Manager partners with institutions to translate legacy data and cataloging workflows into the Shared Shelf environment. The manager is also responsible for supporting our sales team as a Shared Shelf product expert; acting as a resource in the areas of product features.

Responsibilities
  • Independently manages multiple and complex migrations; including setting user expectations and communicating/resolving issues as they arise.
  • Owns and champions customer implementation goals, and builds long-lasting relationships with customers that characterize partnership and trust.
  • Analyzes and maps legacy data to Shared Shelf metadata schema.
  • Advises institutions on how their data and vocabulary terms will be processed into Shared Shelf and provides data clean up recommendations prior to import.
  • Manages internal (Technology) and external (institutions) resources to ensure project deadlines are kept on schedule
  • Provides sales support to the sales team, including participating in sales calls and attending in person visits, and providing training to the sales team on new features.
Required skills:
  • Technical ability that allows for the deep understanding of Shared Shelf (particularly the database design, import tools, vocabulary term matching tools)
  • Deep knowledge of relational databases and XML
  • Deep knowledge of common metadata schemas --- particularly VRA Core 4 (restricted and unrestricted schemas) as well as Dublin Core.
  • Familiarity with LIDO, MODS, METS desirable.
  • Project management experience
  • Experience managing multiple projects
  • Experience managing projects with cross-functional teams
  • Ability to communicate to technical and non-technical audiences
  • Extremely strong written and verbal communication skills
  • Comfortable presenting to large, diverse audiences

Artstor is an equal opportunity employer.  Artstor offers a competitive salary and a collegial working environment.  Our excellent benefits include employer paid medical, dental, vision, life and accident, disability, and business travel insurance.  Artstor also has pension accounts and an optional supplemental retirement saving plan. 

Nominations and applications, including a cover letter, resume and salary requirements should be emailed to: careers@artstor.org.